Privacy Policy

Welcome to Wise Wellness Warriors. Respecting your privacy and protecting your personal data is a foundational part of our community. This Privacy Policy explains how Teri Smith and Wise Wellness Warriors ("we," "us," or "our") collect, use, and share information about you when you visit our website (wisewellnesswarriors.com), use our digital membership platforms (including the Core Warriors, Inner Circle Warriors, and Enlighten Warriors programs), book retreats, or interact with us (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us when using our Services. This includes:

• Account & Contact Information: Name, email address, phone number, and physical address when you sign up for our newsletter, book a retreat, or register for our membership platform.
• Health & Fitness Information: To ensure safe and effective movement practices (such as Pilates, Yamuna Body Rolling, and Budokon), we may ask for information regarding your physical health, injuries, limitations, or wellness goals. This information is kept strictly confidential and used only to customize your experience and ensure your safety.
• Payment Information: When you purchase a membership, retreat deposit, or event ticket, your payment details (such as credit card information) are collected and processed directly by our third-party payment processors (e.g., Stripe). We do not store your full credit card number on our servers.
• Usage Data: When you access our digital studio or app, we may collect data on how you interact with the platform, such as video watch history, class progression, and login times, to improve our offerings.

2. How We Use Your Information

We use the information we collect to deliver, maintain, and improve our Services. Specifically, we use your data to:

• Provide you with access to the digital studio, membership tiers, and specific course materials.
• Process transactions, manage retreat bookings, and send related information, including confirmations and receipts.
• Communicate with you regarding schedule changes, new class releases, retreat updates, and community news.
• Personalize your wellness journey based on your stated health goals or physical limitations.
• Analyze platform usage to improve our videos, courses, and overall user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as payment processing (Stripe), email communications, marketing automation (e.g., GoHighLevel), and website hosting. These providers are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the personal safety of users or the public.

4. Cookies and Tracking Technologies

Our website and membership platform use cookies and similar tracking technologies to track activity and hold certain information. Cookies help us remember your login details, understand your preferences based on previous activity, and compile aggregate data about site traffic so we can offer better experiences in the future. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We take the security of your personal data seriously. We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request the deletion of your personal information (subject to legal and contractual obligations).
• Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately so we can take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our team:

Wise Wellness Warriors

Teri Smith

Email: [email protected]