On-Demand Membership Terms of Service

1. Acceptance of Terms

These On-Demand Membership Terms of Service ("Terms") constitute a legally binding agreement between you ("Member," "you," or "your") and Wise Wellness Warriors, owned and operated by Teri Smith ("we," "us," or "our").

By purchasing, logging in, or otherwise accessing our On-Demand Studio platform (including Core Warriors, Inner Circle Warriors, and Enlighten Warriors programs), you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our general Website Terms of Service and Privacy Policy. If you do not agree to these Terms, you are prohibited from using the platform.

2. Health & Medical Disclaimer

PLEASE READ THE FOLLOWING SECTION CAREFULLY.

Wise Wellness Warriors offers high-quality instruction in physical training, including Pilates, Yamuna Body Rolling, Budokon Mobility, TRX, and restorative stretching. These virtual classes, tutorials, and deep-dive courses are intended for educational, physical maintenance, and recreational purposes only.

• Not Medical Advice: Our classes, on-demand video programs, or written materials do not constitute medical, therapeutic, or orthopedic advice. Under no circumstances should any video be used as a substitute for professional medical diagnosis or treatment.
• Physician Consultation Required: You are strongly advised and cautioned to consult with a licensed health professional or physician before beginning any new physical movement system, especially if you have a history of spinal injury, knee problems, foot issues, osteoporosis, cardiovascular conditions, or pregnancy.
• Assumption of Injury Risk: By using this platform, you recognize that any physical activity carries an inherent risk of physical injury. You hereby voluntarily assume all risk of injury, damage, or loss associated with performing our routines at home. You agree to waive, release, and discharge Wise Wellness Warriors and its instructors from any claims, liability, or demands resulting from injury or physical distress.
• Listen to Your Body: Yamuna Body Rolling utilizes deep tissue and bone-contact pressure. If you experience sharp pain, structural instability, numbness, or extreme discomfort during any sequence (such as Rib cage releases, spinal twists, or pelvic clock drills), immediately cease the practice. Modify movements as instructed or consult with Teri Smith before continuing.

3. Membership Tiers & Access

We offer three separate tiers of access within our On-Demand Studio. Your access rights are strictly limited to the specific tier you have purchased and maintained in good standing:

Tier 1: Core Warriors (Essential Daily Movement)

Provides entry-level streaming access to our foundational library of movement videos, with new classes uploaded monthly. Content includes:

• Access to our growing library of core video content.
• Pilates Mat & Pilates Fusion routines.
• Yoga & Budokon flows.
• TRX routines designed for full-body strength.

Tier 2: Inner Circle Warriors (Deep Dive Access)

Provides advanced training, specialized drills, and deep dive modalities. In addition to Tier 1 content, members gain access to:

• Yamuna Patterns: Including Calf (two balls back to back / each calf), Shin & Peroneal line, TFL pattern, Nine points of butt & Nine points of feet, Gold Ball Spinal twist, Hip flexor, Adductors, Quads & Hamstrings, Seated Rib cage with breath, and Side Lying ribs.
• General Mobility Drills: Including Moguls 90/90, Saloon door with nerve flossing, Curtsy spine twist, Scorpion with three variations of the arm, Four point base: head glides, shoulder push ups, arm bone rotations, Pelvic clock (Four point & Lying down), Side lunge knee over toe drills, and Kneeling adductor drills.
• Theraband Drills: Including Head Glide, Rotator cuff with loop band, Around the head with a band, and Feet band drills.

Tier 3: Enlighten Warriors (Course Mastery Level)

Provides complete access to our structured, transformational multi-week courses designed to target chronic physical imbalances and deeply reorganize body mechanics. Access includes:

• Foot Fix Propless: Natural foot alignment and function without specialized equipment.
• Sole Solutions: Structural foot work utilizing wakers and savers.
• Strong Knees: Joint tracking, stabilization, and muscular balancing.
• Tech Neck Be Gone: Corrective postures for cervical tension and forward head posture.
• Healthy Spine & Balanced Pelvis Deep Dives: Spinal articulation, SI joint support, sciatica release, and pelvic floor balancing.

4. Subscriptions & Billing

Access to our digital studio operates strictly on a subscription-to-access model. By activating a membership tier, you agree to the following financial terms:

• Recurring Subscriptions: All plans (including Core Warriors, Inner Circle Warriors, and Enlighten Warriors) are billed as ongoing, recurring cycles. Billing occurs automatically on the same day of each month (your "Billing Date") starting on the date of your initial transaction.
• Stripe Integration: Payments are processed safely and securely using Stripe. Wise Wellness Warriors does not store, see, or handle your full raw credit or debit card data. Stripe handles all tokenized transactions according to industry security standards.
• Failed Payments: If a recurring transaction fails on your Billing Date, Stripe will attempt to retry the card over a 14-day grace period. If payment remains outstanding, your access to the member area, video streams, and community forums will be automatically suspended or revoked.

5. Cancellation & Refund Policy

We strive for clarity and simplicity. You are in full control of your subscription details at all times.

• Cancel Anytime: You can easily cancel your recurring subscription at any time through your member dashboard or client portal. Alternatively, you can request cancellation by emailing us at [email protected] at least three (3) business days prior to your next scheduled billing date.
• No Refunds: Wise Wellness Warriors does not provide partial, prorated, or retrospective refunds for any billing cycles that have already begun. If you cancel your membership mid-cycle, you will maintain access to all library content until the end of your paid billing period, at which point access will terminate automatically.
• Price Changes: We reserve the right to modify our pricing structure. If your membership fee changes, we will provide you with at least thirty (30) days' prior written notice via email, giving you sufficient time to cancel your subscription if you do not agree to the new rates.

6. Content Licensing & Account Security

All intellectual property on this platform belongs solely to Wise Wellness Warriors.

• Single User License: When you purchase an on-demand membership, you are granted a non-exclusive, non-transferable, revocable, personal license to watch the streamed content. This license is for your personal, private use only.
• No Account Sharing: Sharing your membership credentials, usernames, or passwords with non-paying family members, friends, or entities is strictly prohibited. If our system detects simultaneous or multiple IP logins originating from separate geographic locations, we reserve the right to suspend or terminate your account without a refund.
• Anti-Piracy Rules: You may not record, screen-capture, download, rip, distribute, repackage, or sell any of the videos, audio files, or training materials featured in the on-demand library. Violations of copyright laws will result in immediate termination of access and potential legal action.

7. Prohibited User Conduct

To protect the integrity of our digital sanctuary, all members are expected to interact respectfully.

You agree that you will not upload, post, or share any materials on our community forums, group chats, or Zoom calls that are abusive, defamatory, harassing, sexually explicit, or racially offensive. Spamming, marketing external services, or soliciting other members for commercial purposes is strictly prohibited and will result in immediate banishment from the community area.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Wise Wellness Warriors, Teri Smith, and any co-facilitators or contractors shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• Your inability to access or utilize the on-demand video stream due to local network issues, browser incompatibility, or system maintenance downtime.
• Physical injury or wellness complications allegedly arising out of the performance of exercises illustrated in the videos.
• Any unauthorized access to, alteration of, or security breach of your member payment tokens (handled directly by Stripe).

9. Governing Law & Dispute Resolution

These Terms and all disputes arising from your on-demand membership shall be governed by, construed, and enforced in accordance with the laws of the State of Wisconsin, USA, without regard to conflicts of law principles.

Any legal action, proceeding, or arbitration arising from these Terms or your participation in our movement programs must be brought exclusively in the state or federal courts located in St. Croix County, Wisconsin, or the Western District of Wisconsin.