How can we support your practice today?

Our platform is built in three logical progressive stages. Core Warriors (Tier 1) gives you unlimited access to our foundational on-demand library including Pilates Mat and basic yoga/TRX flows. Inner Circle Warriors (Tier 2) introduces specialized anatomical training, including complete Yamuna Body Rolling patterns, Theraband drills, and functional joint mobility sequences. Enlighten Warriors (Tier 3) unlocks our structured multi-week, masterclass-level programs like the 6-Week Foot Fix, Strong Knees, and Healthy Spine modules.

You have full control over your billing directly from your dashboard. Simply click "Member Login", navigate to the "My Account" area, and click on "Billing" or "Subscription Settings". There, you can update your credit card securely (all billing is processed encrypted via Stripe) or click "Cancel Subscription". To prevent automatic renewals, cancellations must be processed at least three (3) business days prior to your billing anniversary.

Video playback performance is heavily reliant on your internet bandwidth and browser cache. For optimal performance:

• Clear your browser's history, cookies, and cache, then restart your browser.
• Lower the playback resolution quality by clicking the gear icon on the video player overlay.
• Ensure you aren't running an aggressive VPN, which can heavily throttled secure video streams.

No, retreat deposits (standard $500 USD) are strictly non-refundable. When you book, we immediately use these deposit amounts to secure reservations, logistics, and accommodations on-site in Tuscany, Mexico, or Belize. We strongly recommend purchasing comprehensive travel insurance that covers unexpected medical issues or trip cancellations.

While basic Pilates and Budokon sequences require nothing more than a quality exercise mat, specialized sequences do require tools. Our **Yamuna Body Rolling** classes require official Yamuna Balls (silver, gold, pearl, or black). Our **Theraband** classes require physical resistance loop-bands. Under Tier 3, we offer the *Foot Fix Propless* which requires zero equipment, alongside *Sole Solutions* which utilizes Yamuna foot wakers and savers. Equipment can be purchased directly from our host studio, *The Pilates Body*.